1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms
• Make inquiries about accommodation
• Book a room with us
• Contact us via phone, email, or WhatsApp

2. Types of Information

We may collect the following types of information:

• Name and contact information (phone, email, address)
• Room preferences and requirements
• Emergency contact information
• Identity verification documents
• Payment information (processed securely through third-party providers)

3. How We Use Your Information

We use the information we collect to:

• Process your accommodation requests
• Communicate with you about your stay
• Provide customer support
• Send important updates about our services
• Ensure the safety and security of our residents
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• To service providers who assist us in operating our hostel (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Lodge a complaint with relevant authorities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: January 2024